Enterprise Business Services

Our Service Range for Your IT
Our comprehensive Enterprise Business Services help you run your business based on smooth and fault-free IT processes. The service spectrum addresses all aspects of modern IT infrastructures, with a focus on time-critical applications and systems.

Top Quality of Service for Our Customers
Specialist teams visit you on location to help you implement solutions quickly and according to your requirements.Our Enterprise Business Services complement the product portfolio of system providers and enable the quick design and implementation of IT solutions based precisely on the customer’s needs. We take a comprehensive approach to new products, services and processes, and excellent service has always been one of the cornerstones of our company philosophy. By consistently focusing on the needs of our customers, we have built a foundation of trust that you can rely on. And owing to our highly diverse service range targeting the system users we can assist you with any task. Our experience with servicing complex, time-critical EDP applications for document management goes back more than 25 years, with an emphasis on large financial service providers such as banks, savings banks and insurance companies.

  • Our certified system technicians guarantee fast reaction times.
  • A central user help desk plans and coordinates the service dispatches with the aid of cutting-edge ITC equipment. Approx. 140 employees ensure comprehensive consulting and rapid service. A communication network links all field staff to central control, making sure your regional system technician can always be reached.
  • We offer you competent on-site system consulting. In addition, our hotline team is there to serve you and answer your questions.

Our Services at a Glance

  • IT Service
    Customer-oriented service sites
    System installation and configuration
    Hard- and software service agreements
    Administration of production systems
    On-call services General overhaul services

  • IT Consulting
    Installation or application consulting
    Network design, installation and support
    Advice on selecting IT hardware components
    Sales of IT hardware components
    Training programs

  • IT Logistics
    Disaster agreements
    Roll-out of IT components
    Complete accessory range
    Turnkey handling of relocations
    Certified disposal of EDP systems

  • IT Data Management
    Certified data media disposal
    Migration of media when updating to a new generation
    Media duplication
    Data backup
    Data conversion
    Scan services

If you want to ensure reliable IT operations, you need a competent and experienced service partner. Trust in our Enterprise Business Services and leave the management of your IT infrastructure or application operations to us, either fully or in part. As your IT partner of choice, we offer services such as streamlined, efficient administration and maintenance of your PC network according to manufacturer specifications. In the event of a hardware defect, we act immediately, usually resolving the problem before it can impact your business processes.