SAM Jupiter - Workflow

The Business Challenge
Flexible reaction to market needs puts your company ahead of competition. This means that for your IT users, tasks and assignments are frequently changing.
You need a fast, streamlined request process for access to services and resources.
At the same time, IT administrators have to keep control of access rights, and auditors require documented processes and the logging of request activities.

Our Solution
SAM Jupiter offers a web-based request workflow where request processes including multi-step approvals can easily be configured. The seamless integration with the SAM Provisioning Server ensures fast, automated execution of requests in the target systems and full control by the central administrator and auditor.
The open architecture of the SAM Jupiter Workflow makes it possible to integrate with existing portals or 3rd party workflows.

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With the simple and intuitive user interface, changes to user data and requests for services are only a few mouse clicks away. The resources needed are presented as business-oriented roles or profiles, and users don't need to worry about the technical details of the target systems.

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