Press Release
Hall 7, Booth E021/G022
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Standardized ECM solutions accelerate service and processing
- Incoming mail processing across all lines of business
Berlin / DMS Expo, Cologne, 25 September 2007 – Beta Systems Software AG offers
proven and highly scalable software products specifically designed for insurance companies to
enable the workflow-oriented processing of incoming mail across all lines of business. These form
the basis of extensive end-to-end solutions for digital business information processing in the
insurance sector. They allow organizations to significantly reduce the costs arising from
processing and distributing incoming information, while at the same time increasing productivity
and efficiency and minimizing the time until incoming information is available for further
processing.
Service and processing – Competitive advantages
The communication of an insurer with its customers, agents and cooperation partners
ties up a lot of time and resources. Therefore, optimized business workflows in the area of
service-oriented processing can generate a significant increase in revenue. Incoming mail solutions
for all lines of business help insurance companies streamline distributed work processes, shorten
throughput times and ‘industrialize’ business processes – all of which results in major competitive
advantages. Also, fully automated processes can be introduced to greatly enhance processing
efficiency.
Standardized solutions for insurance companies
Beta Systems presents an incoming insurance mail solution that covers all lines of
business. This is a prerequisite for consolidated, company-wide on-demand customer support. The
solution fully captures even unstructured data and, by introducing a high level of automation and
standardization, simplifies the tasks of the customer service representatives and the back office.
The highly scalable software solutions from Beta Systems visibly speed up document-based incoming
mail business processes. Documents are quickly and automatically forwarded to the correct
applications and people within and outside of the company.
FrontCollect Insurance represents Beta Systems’ standardized application for simple, secure
and fast recognition of insurance-related mail. FrontCollect Insurance turns the FrontCollect suite
into a standard solution for process-oriented service billing. FrontCollect Insurance comes with
numerous special functions and user-specific checking procedures required in the service billing
process. On demand, the solution can be modified or expanded to match the specific needs of the
customer. Data from invoices for ambulant and inpatient medical services as well as hospital
invoices are automatically made available for additional applications, such as invoice auditing,
rendering of services or health management.
Competence Center Insurance – Solution partner for insurance factories
Beta Systems has been reliably serving the insurance industry for more than 20 years and is
also a product supplier and solution partner of Europe’s largest insurance factory for incoming
mail solutions. Today already seven of Europe’s ten largest insurance groups benefit from our
solutions, for example in the area of enterprise content management, DC automation or identity
management. On a global scale, over 80 insurance companies put their trust in the expertise of our
Insurance Competence Center. “We offer our customers high-quality, powerful software solutions
based on the experience accumulated in more than 600 implemented customer projects,” explains Klaus
Wagner, Head of the ECM Insurance Competence Center of Beta Systems Software AG.
– Ends –
Beta Systems Software AG (Prime Standard: BSS, ISIN DE0005224406) develops high-profile software products and solutions for the secure and efficient processing of large data volumes. Beta 4Agility products are geared towards the business processes of companies and facilitate the automation of data and document processing, while taking account of Identity Management and ensuring compliance in corporate IT.
The company was founded in 1983 and has been listed on the stock exchange since 1997. Beta Systems employs over 600 people, mainly in the company’s headquarters in Berlin as well as in the Augsburg, Cologne and Calgary Centres of Competence. In addition, Beta Systems has 17 subsidiaries worldwide and cooperations with numerous partner companies. With more than 3,000 active installations, it has a customer base of more than 1,300 major companies from financial services, industry, trading, logistics and the IT service provider sector.
More information on the company and its products can be found at www.betasystems.com.
Press Contacts
Corporate:
Beta Systems Software AG
Thomas grosse Osterhues
Senior Manager Marketing Communications
Beta Systems Software AG
Tel.: +49 (0)30 726 118-570
Fax: +49 (0)30 726 118-881
Email: thomas.osterhues@betasystems.com
PR Agency:
HBI PR&MarCom GmbH
Alexandra Osmani, Alexandra Janetzko
Tel.: +49 (0)89 99 38 87-37 or 87-32
Fax: +49 (0)89 930 24 45
E-Mail: alexandra_osmani@hbi.de;
alexandra_janetzko@hbi.de








